Contact
Questions? Problems with your download? Write to us.
A real person reads every message. The fastest way to reach us is email.
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We reply as soon as we can — most download issues are solved the same day we see the message.
Help us help you
If your problem is a missing download or a payment question, please include:
- The email address you used at checkout
- Your order ID from the Polar receipt, if you have it
- What you see on your end (no email at all, an error message, a broken file…)
What we can help with
- Download and access problems
- Duplicate or failed payments (via Polar)
- General questions about the guide and its contents
What we can't help with
We can't provide medical, psychological, legal or financial advice, and we can't tell you whether to resign — the guide exists precisely so you can make that call with better information. If your situation is urgent, the resources below are faster and better equipped than we are.
In crisis or unable to stay safe? Please contact your local emergency number, or find a helpline in your country at findahelpline.com. Email support is not an emergency service.